Queries handled by Uzbekistan Airways Customer care:
| Flight Ticket Booking | Airport Lounges | Airport Wifi |
| Ticket Cancellation | Visa Information | In-Flight Entertainment |
| Flight Ticket Rescheduling | In-Flight Meals | Airport Facilities |
| Ok to Board | Airport Transfers | Delayed Flights |
| Visa Services | Missing Luggage | Visa on Arrival |
| Online Check-in | Immigration Services | First Class |
| Baggage Allowance | Valet Parking | Business Class |
| Duty Free Allowance | Meet and Greet | Economy Class |
| Flight Information | Flight Wifi | Uz Air Plus |
List of Uzbekistan Airways Offices:
Azerbaijan – Baku
Belarus – Minsk
China – Beijing
China – Tianjin Binhai Airport, Beijing
China – Urumchi
China – Shanghai
Dubai – Dubai International Airport
France – Paris
Germany – Frankfurt
Great Britain – London
India – Delhi
India – Amritsar
Italy – Milan Malpensa Airport
Italy – Rome
Italy – Milan
Israel – Tel-Aviv
Japan – Tokyo
Kazakhstan – Almaty
Kazakhstan – Astana
Korea – Seoul
Kyrgyzstan – Bishkek
Latvia – Riga
Malaysia – Kuala-Lumpur
Pakistan – Allama Iqbal Airport
Pakistan – Lahore
Russia – Moscow
Russia – Moscow Domodedovo airport
Russia – St. Petersburg
Russia – Yekaterinburg
Russia – Kaliningrad
Russia – Kazan
Russia – Krasnodar
Russia – Krasnoyarsk
Russia – Mineralnye Vody
Russia – Novosibirsk
Russia – Rostov-on-Don
Russia – Samara
Russia – Sochi
Russia – Tyumen
Russia – Ufa
Russia – Voronezh
Saudi Arabia – Jeddah
Singapore – Changi Airport
Singapore – Singapore
Tajikistan – Dushanbe
Thailand – Bangkok
Turkey – Istanbul
UAE – Sharjah
Urgench – Urgench Airport
United States – New York
United States – John F. Kennedy Airport
Uzbekistan – Tashkent