Queries handled by Spring Airlines Customer care:
| Flight Ticket Booking | Airport Lounges | Airport Wifi |
| Ticket Cancellation | Visa Information | In-Flight Entertainment |
| Flight Ticket Rescheduling | In-Flight Meals | Airport Facilities |
| Ok to Board | Airport Transfers | Delayed Flights |
| Visa Services | Missing Luggage | Visa on Arrival |
| Online Check-in | Immigration Services | First Class |
| Baggage Allowance | Valet Parking | Business Class |
| Duty Free Allowance | Meet and Greet | Economy Class |
| Flight Information | Flight Wifi | Spring Pass |
List of China Spring Airlines Offices:
Bangkok – Huaykwang
Beihai – Beihai
Beijing – Dongcheng
Beijing – Chaoyang
Beijing – Fengtai
Changchun – Changchun
Changchun – Longjia International Airport Terminal
Changde – Changde
Changsha – Furong
Changzhou – Guanhe East Road
Chengdu – Qingyang
Chengdu – Chengdu Shuangliu International Airport Terminal
Chongqing – Minsheng Road
Chongqing – Shapingba Arima Plaza
Chongqing – Chongqing Jiangbei Airport
Dalian – Shahekou
Dalian – zhou Shui zi Airport
Fuzhou – Taijang
Guangzhou – Plaza
Guilin – zhongshan
Guiyang – Guiyang
Hangzhou – Hangzhou Hushu South Road
Harbin – Nangang
Hefei – Huizhou Road
Hohhot – Qiahua
Hong Kong – SheungWan
Hong Kong – D Island
Kunming – Yong’an Road
Kunming – Kunming Business Minister Water Airport
Lanzhou – Chengguan
Luoyang – Luoyang City
Macao – Macau International Airport
Mianyang – Fucheng
Mianyang – southern suburbs airport
Nanchang – Hengmao International
Nanning – Qingxiu
Ningbo – Haishu
Qianjiang – Qianjiang District of Chongqing
Qianjiang – Chongqing Qianjiang Wuling Mountain
Qingdao – Qingdao
Qingdao – Liuting Airpor
Quanzhou – Tiandu Plaza
Quanzhou – Quanzhou Jinjiang International Airport
Sanya – Xinfeng Road
Shanghai – Tibet
Shanghai – Dingxi Road
Shanghai – Hongqiao International Airport
Shanghai – Pudong International Airport Termina
Shantou – Longbai
Shantou – Jieyang Chaoshan Airport
Shenyang – Dadong
Shenyang – Shenyang Taoxian Airport Terminal
Shenzhen – Luohu
Shenzhen – Shenzhen Airport T3
Shijiazhuang – Shijiazhuang Dongfeng Road
Shijiazhuang – North China
Shijiazhuang – East Road
Shijiazhuang – Changshan Road
Shijiazhuang – Xinhua
Shijiazhuang – Shijiazhuang Zhengding International Airport
Shijiazhuang – Shijiazhuang Zhengding International
Taiyuan – Taiyuan
Tianjin – Heping
Tokyo, Japan – Narita
Urumqi – Shayibake
Urumqi – Spring and Autumn air ticket counters
Wuhan – Hankou
Xiamen – Xiamen City Siming District
Xiamen – Takasaki Airport T4 Terminal
Xi’an – Xi’an Beilin District Taibai Road
Xi’an – Xianyang Airport T3 Terminal
Yangzhou – Wangwangting Road
Yantai – Yantai
Yinchuan – Yinchuan City
Zhangjiajie – Huilong Road
Zhengzhou – Zhengzhou
Zhuhai – Kyrgyzstan
Zunyi – Macao Road