Queries handled by Eva Air Customer care:
| Flight Ticket Booking | Airport Lounges | Airport Wifi |
| Ticket Ticket Cancellation | Visa Information | In-Flight Entertainment |
| Flight Ticket Rescheduling | In-Flight Meals | Airport Facilities |
| Ok to Board | Airport Transfers | Delayed Flights |
| Visa Services | Missing Luggage | Visa on Arrival |
| Online Check-in | Immigration Services | First Class |
| Baggage Allowance | Valet Parking | Business Class |
| Duty Free Allowance | Meet and Greet | Economy Class |
| Flight Information | Flight Wifi | Infinity Mileagelands |
List of Eva Air Offices:
Argentina – Buenos Aires
Australia – Brisbane
Australia – Brisbane
Australia – Brisbane
Austria – Vienna
Austria – Vienna
Austria – Vienna
Bangladesh – Dhaka
Bangladesh – Dhaka
Bolivia – La Paz
Cambodia – Phnom Penh
Cambodia – Phnom Penh
Cambodia – Phnom Penh
Canada – Vancouver
Canada – Toronto
Chile – Santiago
China – Shanghai
China – Shanghai
China – Pudong
China – Hongqiao
China – Harbin
China – Harbin
China – Shenyang
China – Shenyang
China – Dalian
China – Dalian
China – Beijing
China – Beijing
China – Chengdu
China – Chongqing
China – Chongqing
China – Chongqing
China – Fuzhou
China – Fuzhou
China – Fuzhou
China – Guangzhou
China – Guangzhou
China –
China – Hangzhou
China – Hangzhou
China – Hangzhou
China – Jinan
China – Jinan
China – Kunming
China – Nanjing
China – Nanjing
China – Nanjing
China – Ningbo
China – Ningbo
China – Ningbo
China – Qingdao
China – Qingdao
China – Shenzhen
China – Shenzhen
China – Shenzhen
China – Tianjin
China – Tianjin
China – Xi’an
China – Ximan
China – Ximan
China – Zhengzhou
China – Zhengzhou
China – Guilin
China – Guilin
China – Huangshan
China – Huangshan
China – Hailar
China – Hohhot
China – Taiyuan
China – Shijiazhuang
China – Macau
China – Macau
China – Macau
Costa Rica – San José
Croatia – Zagreb
Croatia – Zagreb
Czech Republic – Prague
Czech Republic – Prague
Ecuador – Quito
Egypt – Cairo
El Salvador – San Salvador
France – Paris
France – Paris
France – Paris
France – Paris
Germany – Frankfurt
Germany – Frankfurt
Germany – Frankfurt
Greece – Athens
Greece – Athens
Greece – Athens
Honduras – Tegucigalpa
Hong Kong – Hong Kong
Hong Kong – Hong Kong
Hong Kong – Hong Kong
Hungary – Budapest
Hungary – Budapest
India – Chennai
India – Chennai
India – New Delhi
India – New Delhi
Indonesia – Denpasar
Indonesia – Denpasar
Indonesia – Denpasar
Indonesia – Denpasar
Indonesia – Jakarta
Indonesia – Surabaya
Indonesia – Surabaya
Indonesia – Surabaya
Indonesia – Surabaya
Israel – Tel-Aviv
Italy – Milan
Italy – Milan
Japan – Tokyo
Japan – Tokyo
Japan – Tokyo
Japan – Tokyo
Japan – Tokyo
Japan – Fukuoka
Japan – Fukuoka
Japan – Fukuoka
Japan – Fukuoka
Japan – Kanazawa
Japan – Nagoya
Japan – Nagoya
Japan – Nagoya
Japan – Osaka
Japan – Osaka
Japan – Osaka
Japan – Osaka
Japan – Sapporo
Japan – Sapporo
Japan – Sapporo
Japan – Sapporo
Japan – Sendai
Japan – Sendai
Japan – Sendai
Japan – Komatsu
Japan – Okinawa
Japan – Seoul
Japan – Seoul
Japan – Seoul
Japan – Seoul
Jordan – Amman
Malaysia – Kuala Lumpur
Malaysia – Kuala Lumpur
Malaysia – Kuala Lumpur
Malaysia – Kuala Lumpur
Malaysia – Penang
Malaysia – Penang
Malaysia – Penang
Mexico – Mexico
Myanmar – Yangon
Myanmar – Yangon
Nepal – Kathmandu
Nepal – Kathmandu
Netherlands – Amsterdam
Netherlands – Amsterdam
Netherlands – Amsterdam
Netherlands – Amsterdam
New Zealand – Auckland
New Zealand – Auckland
New Zealand – Auckland
Nicaragua – Managua
Panama – Panama
Paraguay – Asunción
Peru – Lima
Philippines – Manila
Philippines – Cebu
Philippines – Cebu
Saudi Arabia – Damman
Saudi Arabia – Jeddah
Saudi Arabia – Riyadh
Singapore – Singapore
Slovakia – Bratislava
Slovakia – Bratislava
Slovakia – Bratislava
Spain – Madrid
Sri Lanka – Colombo
Sri Lanka – Colombo
Switzerland – Zurich
Switzerland – Zurich
Taiwan – Taipei
Taiwan – Taipei
Taiwan – Taipei
Taiwan – Kaohsiung
Taiwan – Kaohsiung
Taiwan – Taichung
Taiwan – Taichung
Taiwan – Taoyuan
Taiwan – Taoyuan
Taiwan – Hsinchu
Taiwan – Hsinchu
Taiwan – Taoyuan
Thailand – Bangkok
Thailand – Bangkok
Thailand – Bangkok
Thailand – Bangkok
Turkey – Istanbul
Turkey – Istanbul
Turkey – Istanbul
Turkey – Istanbul
UK – London
UK – London
UK – London
UK – London
Uruguay – Montevideo
USA – Atlanta
USA – Atlanta
USA – Chicago
USA – Chicago
USA – Dallas
USA – Dallas
USA – Guam
USA – Guam
USA – Guam
USA – Honolulu
USA – Honolulu
USA – Houston
USA – Houston
USA – Houston
USA – Los Angeles
USA – Los Angeles
USA – Los Angeles
USA – Los Angeles
USA – New York
USA – San Francisco
USA – San Francisco
USA – San Francisco
USA – San Francisco
USA – Seattle
USA – Seattle
USA – Seattle
USA – Seattle
Vietnam – Hanoi
Vietnam – Hanoi
Vietnam – Hanoi
Vietnam – Hanoi
Vietnam – Ho Chi Minh
Vietnam – Ho Chi Minh
Vietnam – Ho Chi Minh
Vietnam – Ho Chi Minh