Queries handled by China Southern Airline Customer care:
| Flight Ticket Booking | Airport Lounges | Airport Wifi |
| Ticket Ticket Cancellation | Visa Information | In-Flight Entertainment |
| Flight Ticket Rescheduling | In-Flight Meals | Airport Facilities |
| Ok to Board | Airport Transfers | Delayed Flights |
| Visa Services | Missing Luggage | Visa on Arrival |
| Online Check-in | Immigration Services | First Class |
| Baggage Allowance | Valet Parking | Business Class |
| Duty Free Allowance | Meet and Greet | Economy Class |
| Flight Information | Flight Wifi | Sky Pearl |
List of China Southern Airline Offices:
Australia – Wesley House Level 6, Brisbane
Australia – International Terminal, Brisbane
Australia – Flinders Street, Melbourne
Australia – Melbourne Airport, Melbourne
Australia – Perth Intl Airport, Perth
Australia – East Perth
Australia – Clarence St., Sydney
Australia – Sydney
Azerbaijan – Babek plaza, Baku
Azerbaijan – Baku
Bangladesh – Dhaka
Bangladesh – Banani, Dhaka
Cambodia – Dangkor District, Phnom Penh
Cambodia – MOVIVONG BLVD, Phnom Penh
Cambodia – Siem Reap
Canada – Richmond, Vancouver
Canada – West Hastings Street, Vancouver
China – Beihai
China – West Changan Avenue, Beijing
China – East Third Ring Road (M), Beijing
China – Departure Hall, Beijing
China – Beijing Capital International Airport, Beijing
China – Jilin Province, Changchun
China – CZ Ticket Center, Changchun
China – Changchun Longjia International Airport, Changchun
China – Changsha
China – Zhongyu Aiduhui, Chongqing
China – Dalian
China – Daqing
China – Fuzhou
China – Guangzhou
China – Guilin
China – Guiyang
China – Hami Airport
China – State Road, Hami
China – Harbin Taiping International Airport
China – Harbin
China – Longkun South Road, Haikou
China – Haikou Meilan International Airport
China – Xiaoshan International Airport, Hangzhou
China – Euro America Center, Hangzhou
China – Hefei Xinqiao Airport
China – Feixi Road, Hefei
China – Yingbin Road, Hetian
China – Tanaiyi North Road, Hetian
China – Dongfeng North Road, Hengyang
China – Dongfeng South Road, Hengyang
China – Lantau, Hong Kong
China – QUEENSWAY HONG KONG PRC, Hong Kong
China – Huhehaote
China – Jiedong County, Jieyang
China – Jieyang Chaoshan Airport
China – Jilin
China – Jingzhou
China – Youyi Road, Karamay
China – Baiyun Fourth Road, Karamay
China – Jiefang South Road, Kashi
China – Xinjiang, Kashi
China – Lianhang Building, Korla
China – Korla Airport
China – Kunming
China – Chuncheng Road, Kunming
China – Yunnan, Kunming
China – Lhasa
China – Lanzhou
China – Liuzhou
China – Yanjiang Middle Avenue, Nanchang
China – Changbei International Airport
China – B2BG20 Office, Nanchang
China – SIYA FORTUNE CENTER, Nanjing
China – Nanjing Lukou International Airport
China – Lingdongshangceng, Nanning
China – Wuxu Airport, Nanning
China – Nanyang
China – Renmin North Road, Nanyang
China – Ningbo
China – Qingdao Liuting International Airport
China – Shandong Province, Qingdao
China – Sanya Phoenix International Airport
China – Fenghuang Road, Sanya
China – Longhu District, Shantou
China -Tianshan Road, Shantou
China – Heping North Avenue, Shenyang
China – Taoxian Airport, Shenyang
China – Wen’an Road, Shenyang
China – Baoan Airport, Shenzhen
China – Nanshan District, Shenzhen
China – Pudong airport terminal, Shanghai
China – Hongqiao airport terminal(near Gate 4), Shanghai
China – Hongqiao airport terminal, Shanghai
China – Taipei
China – MINSHENG EAST ROAD, Taipei
China – Taiyu Road, Taiyuan
China – Dingtaifenghua, Taiyuan
China – Tianjin
China – Shijiazhuang
China – Diwopu Airport, Urumqi
China – Youhao South Road, Urumqi
China – Departure Hall, Urumqi
China – Kongque Building, Urumqi
China – Wenzhou
China – Wuhan Tianhe Airport
China – Minghang Lane, Wuhan
China – Jiangtian Building, Wuhan
China – High-Tech Zone, Xi’an
China – Xi’an Xianyang Airport
China – Cao Jia Bao Airport, Xining
China – Ba Yi Road(west), Xining
China – Xiamen
China – Yanji
China – Xinjiang, Yining
China – Stalin Street, Yining
China – Yiwu
China – Yinchuan
China – Yinchuan
China – Zhanjiang
China – Zhang Jiajie
China – Zhengzhou Xinzheng Intl Airport
China – Huzhu Road, Zhengzhou
China – Zhengbian Road, Zhengzhou
China – Zhongshan
China – Zhuhai Airport
China – Jida, Zhuhai
FRANCE – Roissy CDG Cedex, PARIS
FRANCE – DES CHAMPS ELYSEES, PARIS
Georgia – bilisi International Airport
Georgia – Apakidze str, Tbilisi
Germany – Frankfurt Airport
Germany – Cargo City Sued, Frankfurt
HKorea – Gangseo-gu, Busan
HKorea – JUNG-GU, Busan
HKorea – JIZEO-DONG, Daegu
HKorea – DONG-GU, Daegu
HKorea – SEO-GU, Daejeon
HKorea – NAESU-EUP, Daejeon
HKorea – DONGHWA B/D, Seoul
HKorea – GONGHANGNO, Seoul
Holland – THE NETHERLANDS, Amsterdam
Holland – WTC Schiphol A6, Amsterdam
India – Delhi
India – Barakhamba Road, Delhi
Indonesia – Jakarta
Iran – Teheran
Japan – Fukuoka
Japan – Ibaraki
Japan – AICHI, Nagoya
Japan – Nagoya
Japan – Niigata
Japan – Osaka
Japan – SHINANOBASHI MLTSUI BLDG, Osaka
Japan – Sapporo
Japan – SAPPORO-SHI, Sapporo
Japan – Ota-ku, Tokyo
Japan – Yamaguchi bldg., Tokyo
Japan – Toyama
Kazakhstan – Samal str., Astana
Kazakhstan – Esil district, Astana
Kazakhstan – Almaty
Kyrgyzstan – Chui Avenue, Osh
Kyrgyzstan – Lenin Avenue, Osh
Kyrgyzstan – Osh
Malaysia – Penang
Malaysia – MENARA BHL, Penang
Malaysia – Kuala Lumpur
Malaysia – JALAN AMPANG, Kuala Lumpur
Myanmar – Yangon
Nepal – Kathmandu
New Zealand – Mezzanine floor, Auckland
New Zealand – Quay Street, Auckland
New Zealand – Christchurch International Airport
New Zealand – Duray Road, Christchurch
Pakistan – Benazir Bhutto International Airport, Islamabad
Pakistan – jinnah avenue, Islamabad
Philippines – Manila
Philippines – ROXAS BOULEVARD, Manila
Russia – Khabarovsk
Russia – KHABAROVSK AIRPORT, Khabarovsk
Russia – Khimky town, Moscow
Russia – PEACE AVENUE, Moscow
Russia -Baggage Inquiry office, Novosibirsk
Russia – Novosibirsk
Russia – novosibirsk International Airport
Russia – Vladivostok
Saudi Arabia – Jeddah
Singapore – Passenger Terminal Building 1, Singapore
Singapore – KECK SENG TOWER, Singapore
Tajikista – Sogd.B.Gafurov reg-n, Khujand
Tajikista – Firdavsi Street, Khujand
Tajikista – Dushanbe
Thailand – Bangplee, Bangkok
Thailand – Sathorn, Bangkok
The United Arab Emirates – Dubai
Turkey – Ataturk Dhmi, Istanbul
Turkey – Yesilkoy Mah., Istanbul
Turkmenistan – Ashgabat Airport
Turkmenistan – Mahetumugulei Avenue, Ashgabat
United Kingdom – Heathrow Airport London
United Kingdom – Middlesex, London
United States – New York
United States – Los Angeles, New York
United States – Losangeles
United States – WILSHIRE BLVD, Losangeles
United States – Chicago
Uzbekistan – Terminal#02, Tashkent
Uzbekistan – BABUR STREET, Tashkent
Vietnam – Hanoi
Vietnam – Ho Chi Minh