Grab Information of AirAsia Malaysia Sales Office
AirAsia Tawau, Sabah, Malaysia Address: FL4, First Floor, Lapangan Terbang Tawau, Jalan Apas-Balung, 91000 Tawau, Sabah, 91000, Malaysia
AirAsia Istana Monaco Hotel, Tawau, Sabah, Malaysia Address: Sabah, Istana Monaco Hotel TB228, Lot 5 Ground Floor, Istana Monaco Hotel, Jalan Bunga, Fajar Complex, 91000 Tawau, Sabah.
Working hours: 0830 – 1730 (GMT+8) (Mon–Fri) Closed (Sun & PH)
- Air Asia Official Website: https://www.airasia.com/en/gb
- Check Flight Status Here: https://www.airasia.com/flightstatus/en/GB
- Online Check-in: https://www.airasia.com/check-in/v2/en/gb
- Check AirAsia schedule here: https://www.airasia.com/flightstatus/en/gb
Air Asia Call Center numbers
Authorised travel agent
Phone : (603) 8660 4680
Fax : (603) 8775 1796
E-mail : clientsupport@airasia.com
Operational Hours: Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)
Air Asia Baggage Services Information
Air Asia Baggage Services Contact Number:- 080-67662222
For baggage inquiries: https://www.airasia.com/aa/inflight-comforts/en/gb/baggage.html
AirAsia Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Airlines Hand | Excess baggage charges |
Airasia Baggage tracing number:
Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616
Types of Aircraft available with AirAsia
| Aircraft | In service |
| Airbus A320-200 | 69 |
| Airbus A320neo | 29 |
| Airbus A321LR | — |
| Airbus A321neo | 4 |
| Teleport fleet | |
| Airbus A321-200/P2F | 3 |
| Total | 106 |
Queries handled by AirAsia Customer care:
- Flight Ticket Booking
- Online Check-in
- Unaccompanied Minor Service
- Flight Information
- In-Flight Meals
- In-Flight/Airport Wifi
- Delayed Flights
- Promotional Fares
- Concierge Services
- Airport Transportation
- Visa on Arrival
- Flight Ticket Cancellation
- Counter Check-in
- Baggage Allowance
- Airport Lounges
- Missing Luggage
- In-Flight Entertainment
- Codeshare
- Animals and Pets
- Airport Transfers
- Seats Selection and Enquiries
- Transit Information
- Rescheduling
- Kiosk Check-in
- Duty-Free Allowance
- Visa Information
- Immigration Services
- Airport Facilities
- Duty-Free
- Sports Equipment
- In-Flight Duty-Free
- Privilege Club
- Receipts and Refunds
- Trip Insurance