AirAsia – Pekanbaru, Indonesia Address:
Sultan Syarif Kasim II International Airport – Customer Service Center,
Simpang Tiga – Pekanbaru 28284
AirAsia Pekanbaru, Indonesia Address:
Pekanbaru, JL. Arifin Ahmad
Pt. Sukses Bersama Mitra Wisata
JL. Arifin Ahmad No. 75 D,
Pekanbaru – Riau 28289
Phone:
(+0761) 6700440
Working hours
0830 – 1700 (GMT+7) (Monday–Sat)
Closed (Sun & PH)
AirAsia Official website: https://www.airasia.com/
Air Asia Call Center numbers
Authorised travel agent
Phone : (603) 8660 4680
Fax : (603) 8775 1796
E-mail : clientsupport@airasia.com
Operational Hours
Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)
AirAsia Online Check-in: https://www.airasia.com/check-in/en/gb
Check AirAsia flight status here: https://www.airasia.com/flightstatus/en/gb
Airasia Baggage tracing number:
- Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
- Bangkok Central Baggage Tracing Office: +662 562 5869
- Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616
Types of Planes / Air craft available with AirAsia
Total fleet: 72
Airbus A320
- Airbus A320-200
- Airbus A320neo
Boeing 737
- Boeing 737-300
Boeing 747
- Boeing 747-200
McDonnell Douglas MD-11
- McDonnell Douglas MD-11
Queries handled by AirAsia Customer care:
- Flight Ticket Booking
- Ticket Cancellation
- Flight Ticket Rescheduling
- Ok to Board
- Visa Services
- Online Check-in
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Airport Transfers
- Missing Luggage
- Immigration Services
- Valet Parking
- Meet and Greet
- Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Visa on Arrival
- First Class
- Business Class
- Economy Class
- BIG Loyalty Programme
List of Worldwide AirAsia