AirAsia Chiang Rai, China Address:
NA
AirAsia – Chaowai Soho, Beijing, China Address:
Beijing, Chaowai Soho
Room 0163A, Block C, Chaowai Soho,
Chaowai Street, Chaoyang District,
Beijing
China.
Working hours:
0900 – 2000 (GMT+8) (Mon–Fri)
1000 – 1800 (GMT+8) (Sat & Sun)
Phone:
Tel: (+8610) 59005707, (+8610)
59005706
AirAsia – Laodong West Road, Changsha, China Address:
Changsha, Laodong West Road
No.191 Laodong West Road,
Tianxin District Changsha City,
Hunan Province.
Working hours:
0900 – 2000 (GMT+8) (Mon–Fri)
1000 – 1800 (GMT+8) (Sat & Sun)
Phone:
Tel: (+0731) 89790792, (+0731)
89790762, (+0731) 89790763
AirAsia – Hongqiyu Road, Wuhan, China Address:
Wuhan, Hongqiyu Road
Building 9-102, No.88,
Hongqiyu Road, Jianghan District,
Wuhan
China.
Working hours:
0900 – 2000 (GMT +8)
Phone:
Tel: (+027) 65595341
AirAsia – Kejishangmao Building, Xi’an, China Address:
Xi’an, Kejishangmao Building
No.6 Kejishangmao Building,
East of Xidian University Community,
Keji Road, Yanta District,
Xian, Shaanxi,
Working hours:
0900 – 2000 (GMT+8) (Mon–Fri)
1000 – 1800 (GMT+8) (Sat & Sun)
Phone:
Tel: (+8629) 63671350, (+8629)
63671360
AirAsia – Gongbei Lingnan Road, Zhu Hai, China Address:
Zhu Hai, Gongbei Lingnan Road
No. 1026–1027, No. 68 Gongbei
Lingnan Road, Zhuhai City, Guangdong
Province,
China
Working hours:
0930 – 1830 (Mon–Fri)
1000 – 1830 (Sat, Sun & PH)
Phone:
Tel: (+86) 0756 8137661,
(+86) 0756 8137662
AirAsia Official website: https://www.airasia.com/
Air Asia Call Center numbers
Check the above link for call centre numbers
Authorised travel agent
Phone : (603) 8660 4680
Fax : (603) 8775 1796
E-mail : clientsupport@airasia.com
Operational Hours
Monday – Friday: 0800 – 2000 hours (GMT +8)
Saturday, Sunday & Public Holiday: 0900-1800 hours (GMT +8)
AirAsia Online Check-in: https://www.airasia.com/check-in/en/gb
Check AirAsia flight status here: https://www.airasia.com/flightstatus/en/gb
AirAsia Baggage Allowance
AirAsia Baggage
View AirAsia Hand | Cabin baggage, Checked baggage, Excess baggage charges, over weight baggage charges, over size baggage charges in the above link.
Airasia Baggage tracing number:
Kuala Lumpur Central Baggage Tracing Office: +603 8778 5495
Bangkok Central Baggage Tracing Office: +662 562 5869
Jakarta Central Baggage Tracing Office: +6221 5591 6126 and +6221 7034 6616
Types of Planes / Air craft available with AirAsia
Total fleet: 72
Airbus A320
- Airbus A320-200
- Airbus A320neo
Boeing 737
- Boeing 737-300
Boeing 747
- Boeing 747-200
McDonnell Douglas MD-11
- McDonnell Douglas MD-11
Queries handled by AirAsia Customer care:
| Flight Ticket Booking | Airport Lounges | Airport Wifi |
| Ticket Cancellation | Visa Information | In-Flight Entertainment |
| Flight Ticket Rescheduling | In-Flight Meals | Airport Facilities |
| Ok to Board | Airport Transfers | Delayed Flights |
| Visa Services | Missing Luggage | Visa on Arrival |
| Online Check-in | Immigration Services | First Class |
| Baggage Allowance | Valet Parking | Business Class |
| Duty Free Allowance | Meet and Greet | Economy Class |
| Flight Information | Flight Wifi | BIG Loyalty Programme |
List of Worldwide AirAsia