AirAsia Sales Office – Shinjuku Westcourt, Tokyo
- AirAsia Japan Office in Address: Shinjuku Westcourt 5F, 7–2–11 Nishishinjuku,Shinjuku–ku Tokyo 160–0023 Japan
- AirAsia Japan Office Contact Number: +81 50 6864 8181
- Working hours:
- Call Centre: 8am – 5pm (GMT+9), Monday to Friday
- Office: 0930-1800(Close on Sun)
- Air Asia Official Website: https://www.airasia.com
- Check Flight Status Here: https://www.airasia.com/flightstatus/
- Online Check-in: https://www.airasia.com/check-in/
Air Asia Baggage Services Information
Air Asia Baggage Services Contact Number:- 080-67662222
For baggage inquiries: https://www.airasia.com/aa/inflight-comforts/en/gb/baggage.html
AirAsia Baggage Allowance
| Overweight baggage charges | Checked baggage | Oversize baggage charges |
| Cabin baggage | View Airlines Hand | Excess baggage charges |
Types of Aircraft available with AirAsia
| Aircraft | In service |
| Airbus A320-200 | 69 |
| Airbus A320neo | 29 |
| Airbus A321LR | — |
| Airbus A321neo | 4 |
| Teleport fleet | |
| Airbus A321-200/P2F | 3 |
| Total | 106 |
Queries handled by AirAsia Customer care:
- Flight Ticket Booking
- Online Check-in
- Unaccompanied Minor Service
- Flight Information
- In-Flight Meals
- In-Flight/Airport Wifi
- Delayed Flights
- Promotional Fares
- Concierge Services
- Airport Transportation
- Visa on Arrival
- Flight Ticket Cancellation
- Counter Check-in
- Baggage Allowance
- Airport Lounges
- Missing Luggage
- In-Flight Entertainment
- Codeshare
- Animals and Pets
- Airport Transfers
- Seats Selection and Enquiries
- Transit Information
- Rescheduling
- Kiosk Check-in
- Duty-Free Allowance
- Visa Information
- Immigration Services
- Airport Facilities
- Duty-Free
- Sports Equipment
- In-Flight Duty-Free
- Privilege Club
- Receipts and Refunds
- Trip Insurance
List of Worldwide AirAsia