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Air Astana offices around the world

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Queries handled by Air Astana Customer care:

  • Flight Ticket Booking
  • Ticket Cancellation
  • Flight Ticket Rescheduling
  • Ok to Board
  • Visa Services
  • Online Check-in
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Airport Transfers
  • Missing Luggage
  • Immigration Services
  • Valet Parking
  • Meet and Greet
  • Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Visa on Arrival
  • First Class
  • Business Class
  • Economy Class
  • Nomad Club

List of Air Astana Airline – Cargo Offices:

Australia – MelbourneIreland – DublinKazakhstan – Kobda Lane, AstanaKyrgyzstan – Kievskaya, BishkekRussia – Tolmachevo Airport, Novosibirsk
Austria – ViennaItaly – RomeKazakhstan – KostanayLatvia – RigaSingapore – Changi Airfreight Centre
Austria – VilniusJapan – Akasaka, TokyoKazakhstan – Kurgaldzhin highway, AstanaLuxembourgSouth Korea – Gangseo-gu, Seoul
Azerbaijan – BakuJapan – TokyoKazakhstan – Kutuzov st, PavlodarMalaysiaSouth Korea – Seoul
Belgium – BrusselsKazakhstan – Akhmetov, AlmatyKazakhstan – KyzylordaMyanmar – YangoonSpain – Madrid
Cambodia – Phanbom PenhKazakhstan – AktauKazakhstan – Microdistrict, AktauNetherlands – Amsterdam AMSSweden – Malmo
China – BeijingKazakhstan – AktobeKazakhstan – Moskovsky, AtyrauNew ZealandSweden – Stockholm
Czechia – PragueKazakhstan – Aktobe AirportKazakhstan – Nauryzbay, AlmatyNorway – OsloSwitzerland – Zurich
Denmark – BillundKazakhstan – AlmatyKazakhstan – OskemenOblast, Russia – YekaterinburgTaiwan – Taipei
Denmark – CopenhagenKazakhstan – AlmatyKazakhstan – PavlodarPakistan – Agha Khan road, LahoreTajikistan – Dushanbe
Finland – HelsinkiKazakhstan – AlmatyKazakhstan – Popov street, OskemenPakistan – KarachiThailand – Bangkok
France – LyonKazakhstan – AlmatyKazakhstan – Satpayev, AtyrauPakistan – LahoreTurkey – Istanbul
France – ParisKazakhstan – AstanaKazakhstan – ShymkentPhilippines – ManilaUAE – Dubai
Georgia – TbilisiKazakhstan – Astana str, KyzylordaKazakhstan – Transavia, UralskPoland – WarsawUAE – Dubai free zone
Germany – DusseldorfKazakhstan – AtyrauKazakhstan – Transavia-AktauRomania – BucharestUK – London
Germany – FrankfurtKazakhstan – Baymagambetova, KostanayKazakhstan – Transavia-AtyrauRussia – Aparinki, MoscowUkraine – Kiev
Germany – HamburgKazakhstan – Beibitshilik, AstanaKazakhstan – UralskRussia – Bakhchivanji, YekaterinburgUSA
Germany – MunichKazakhstan – Dulati St, ShymkentKazakhstan – Yessil district, AstanaRussia – Bebelya str, YekaterinburgVietnam – Ho Chi Minh
Hong Kong – North PointKazakhstan – Issykskaya, AlmatyKazakhstan – Zakarpatskaya, AlmatyRussia – Kazan
Hungary – BudapestKazakhstan – Kamenogorsk, OskemenKazakhstan – Zheltoksan, AlmatyRussia – Moscow
India – DelhiKazakhstan – KaragandaKyrgyzstan – BishkekRussia – Novosibirsk
IndonesiaKazakhstan – KaragandyKyrgyzstan – Cargo Terminal, BishkekRussia – Saint Petersburg

List of Air Astana Airline – Airport & Ticketing Offices:

Australia – BrisbaneGreece – AthensKazakhstan – KyzylordaSouth Korea – Seoul
Australia – MelbourneHong KongKazakhstan – OskemenSpain – Madrid
Australia – PerthHong KongKazakhstan – PavlodarTaiwan – Taipei
Australia – SydneyIndia – DelhiKazakhstan – ShymkentTajikistan – Dushanbe
Austria – ViennaIndia – DelhiKazakhstan – UralskThailand – Bangkok
Azerbaijan – BakuIndonesia – JakartaKyrgyzstan – BishkekThailand – Bangkok
Azerbaijan – BakuIran – TehranMalaysia – Kuala LumpurTurkey – Antalya
Cambodia – Phnom PenhIran – TehranNetherlands – AmsterdamTurkey – Istanbul
Cambodia – Siem ReapItaly – MilanNew Zealand – AucklandTurkey – Istanbul
China – BeijingJapan – TokyoPhilippines – ManilaUAE – Dubai
China – BeijingKazakhstan – AktauPoland – WarsawUAE – Dubai
China – UrumqiKazakhstan – AktauPortugal – LisbonUK – London
China – UrumqiKazakhstan – AktobeQatar – DohaUK – London
Czechia – PragueKazakhstan – AlmatyRussia – MoscowUK – London
France – ParisKazakhstan – AlmatyRussia – MoscowUkraine – Kiev
Georgia – TbilisiKazakhstan – AstanaRussia – MoscowUkraine – Kiev
Georgia – TbilisiKazakhstan – AstanaRussia – Saint PeterburgUSA – New York NY
Germany – FrankfurtKazakhstan – AtyrauRussia – Saint PeterburgUzbekistan – Tashkent
Germany – FrankfurtKazakhstan – AtyrauSingaporeUzbekistan – Tashkent
Germany – HannoverKazakhstan – KaragandaSlovakia – BratislavaVietnam – Hanoi
Germany – HannoverKazakhstan – KostanaySouth Korea – SeoulVietnam – Ho Chi Minh City
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